Return & Exchange Policy

30-Day Return Window
Returns or exchanges accepted within 30 days of delivery.

Conditions

• Items must be unworn, unwashed, with original tags attached.

• Boots must be in original box without scuffs or marks on soles.

• Vests and pants must be free of odors, pet hair, or stains.

Defective or Wrong Items
Contact us within 48 hours with photos. We will replace or refund fully.

Non-Quality Returns
You pay return shipping. Original shipping fees are non-refundable. Refund is for product cost only.

Exchange Process

1. Contact customer service with order number and reason.

2. We provide return instructions.

3. Ship back (keep tracking).

4. After inspection, new item ships within 5–7 business days.

Refund Timing
5–10 business days after we receive the return.